Data Protection & Privacy
At 77plus, your privacy is not a formality — it's a commitment. This Privacy Policy explains exactly what personal data 77plus collects from Filipino players, how that data is used, who it may be shared with, and the rights you hold over your own information under Philippine law.
Contents
Summary for Filipino Players: 77plus collects only the personal data needed to run your account, process your GCash and bank transactions, verify your identity as required by PAGCOR and anti-money laundering regulations, and keep the platform secure. We do not sell your personal data to third parties for marketing purposes. You have the right to access, correct, and request deletion of your data at any time.
77plus Casino ("77plus," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who accesses the 77plus platform at 77plus.one. This Privacy Policy ("Policy") sets out how 77plus collects, uses, stores, shares, and protects personal data in connection with the operation of its online casino, sports betting, bingo, sabong, and arcade gaming services (collectively, the "Services").
This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected from players, prospective players, and visitors to the 77plus platform, regardless of where you are located in the Philippines — whether in Metro Manila, Cebu City, Davao, Quezon City, Iloilo, or any other region.
By creating a 77plus account, logging in to the platform, or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not create or use a 77plus account.
For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal data collected through the 77plus platform is 77plus Casino, operating the website 77plus.one in accordance with the Philippine Amusement and Gaming Corporation (PAGCOR) regulatory framework.
77plus has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with applicable Philippine data protection law. Any queries, data subject requests, or privacy complaints may be directed to the 77plus DPO using the contact details set out in Section 15 of this Policy.
77plus collects personal data from you directly, automatically through your use of the platform, and in some cases from third-party sources. The categories of personal data 77plus collects are described below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | Account registration; KYC verification |
| Contact Data | Mobile number (Philippine format), email address, residential address | Account registration; profile updates |
| Financial Data | GCash account details, BPI / BDO / Metrobank / PayMaya account identifiers, deposit and withdrawal history, transaction amounts in PHP | Deposit and withdrawal processing; KYC |
| Verification Documents | Philippine National ID, passport, driver's license, SSS/GSIS ID, utility bills, barangay certificates | KYC and AML compliance checks |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Responsible Gaming Data | Deposit limits, loss limits, self-exclusion status, session preferences | Player protection tool settings |
When you access and use the 77plus platform, we automatically collect certain technical and behavioral data, including:
77plus may receive personal data about you from the following third-party sources:
77plus processes your personal data only for specific, legitimate purposes. The table below sets out the primary purposes for which your data is used:
| Purpose | Data Used |
|---|---|
| Account creation and management | Identity, contact, and login credential data |
| Processing deposits and withdrawals | Financial data, identity data, KYC documents |
| Identity verification and KYC compliance | Identity data, verification documents, financial data |
| Anti-money laundering (AML) compliance | Transaction history, identity data, IP and device data |
| Fraud detection and account security | Device data, IP data, session data, behavioral data |
| Providing customer support | Identity data, communications data, account history |
| Responsible gaming management | Responsible gaming settings, session data, transaction history |
| Personalization and platform improvement | Behavioral and session data, game usage data |
| Regulatory reporting to PAGCOR and NPC | Identity data, transaction data, as required by law |
| Sending promotional communications (with consent) | Contact data, game preferences |
Under the Data Privacy Act of 2012, 77plus processes your personal data on the following legal bases:
77plus does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. Personal data may be shared with third parties only in the following circumstances:
77plus engages trusted third-party service providers who process personal data on our behalf under binding data processing agreements. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, game software providers, cloud hosting and infrastructure providers, fraud prevention and AML screening services, and customer support platform providers.
77plus may disclose personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), law enforcement agencies, and other government bodies where required to do so by applicable Philippine law, court order, or binding regulatory direction.
In the event of a merger, acquisition, restructuring, or sale of all or part of 77plus's business, personal data held by 77plus may be transferred to the relevant acquiring or successor entity, subject to the same protections as described in this Policy. Players will be notified of any such transfer in advance where practicable.
77plus requires all third-party service providers who handle your personal data to maintain appropriate technical and organizational security measures and to process data only in accordance with 77plus's instructions and applicable Philippine data privacy law.
77plus uses cookies and similar tracking technologies on the 77plus.one platform to enable core functionality, improve your experience, and analyze how the platform is used. The types of cookies used are described below:
| Type | Purpose | Required? |
|---|---|---|
| Session management, login authentication, security tokens, fraud prevention. Required for the platform to function — cannot be disabled. | Yes | |
| Remembering your language preferences, game lobby layout preferences, and responsible gaming settings between sessions. | Optional | |
| Aggregated, anonymized data on which pages and features are most used, to help 77plus improve the platform. No personally identifiable data is shared with analytics providers. | Optional |
You may manage non-essential cookie preferences through your browser settings. Disabling essential cookies will prevent the 77plus platform from functioning correctly. Note that clearing cookies from your browser will reset any saved preferences on the platform.
77plus implements a layered set of technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, and destruction. These measures include:
While 77plus maintains robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 77plus login credentials and for notifying 77plus immediately if you suspect unauthorized access to your account.
77plus retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity and registration data | Duration of account + 5 years post-closure | Legal / AML obligation |
| Transaction and financial records | 10 years from transaction date | AMLA and PAGCOR requirements |
| KYC verification documents | 5 years post-account closure | Regulatory obligation |
| Game session and betting history | 3 years from session date | Regulatory / dispute resolution |
| Customer support communications | 3 years from last interaction | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent documentation |
| Technical / session log data | 12 months | Security and fraud prevention |
When personal data is no longer required for any of the above purposes, 77plus will securely delete or anonymize it in accordance with applicable NPC guidelines.
The 77plus platform may use service providers — including cloud infrastructure providers, game software suppliers, and fraud prevention services — whose servers are located outside the Philippines. Where personal data is transferred to a country outside the Philippines, 77plus ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine data protection law.
Such safeguards may include: contractual data processing agreements incorporating the NPC's standard contractual clauses; binding corporate rules applicable to group entities; and transfers only to jurisdictions that the NPC has recognized as providing adequate data protection.
By using the 77plus platform, you acknowledge that your personal data may be transferred to, stored, and processed in countries outside the Philippines, subject to the safeguards described above.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 77plus. You may exercise these rights at any time by contacting the 77plus Data Protection Officer using the details in Section 15.
You have the right to be informed of how your personal data is collected and processed. This Privacy Policy fulfils that obligation.
You may request a copy of the personal data 77plus holds about you, including information on how it is being used and with whom it has been shared.
You may request correction of inaccurate or incomplete personal data. Some data (such as your registered name) may require verification documents before corrections are made.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to 77plus's legal retention obligations.
You may object to certain processing of your personal data — in particular, direct marketing communications and processing based on legitimate interests.
You may request a structured, machine-readable copy of personal data you have provided to 77plus, where processing is based on your consent or contract performance.
77plus will respond to data subject rights requests within 15 business days of receiving a valid, complete request. In complex cases this may be extended by a further 15 business days, with notification to you. Identity verification will be required before personal data is disclosed, corrected, or deleted.
The 77plus platform is strictly intended for persons who are 21 years of age or older. 77plus does not knowingly collect personal data from individuals under the age of 21. This restriction aligns with PAGCOR's minimum age requirement for participation in casino-style gaming in the Philippines.
If 77plus becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, the data will be deleted as soon as practicable, and any funds associated with the account will be handled in accordance with PAGCOR regulatory procedures for underage player accounts.
If you are a parent or guardian and believe that a person under 21 in your care has created a 77plus account, please contact the 77plus support team immediately via live chat or by email at the address in Section 15.
With your consent, 77plus may send you promotional communications about bonuses, new games, tournaments, loyalty rewards, and other 77plus offers. These communications may be sent via SMS to your registered Philippine mobile number or via email.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will not affect the lawfulness of any processing carried out prior to withdrawal. Please note that operational and transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — are not marketing communications and cannot be opted out of while your 77plus account remains active.
77plus may update this Privacy Policy from time to time to reflect changes in applicable Philippine law, NPC guidelines, PAGCOR regulatory requirements, or 77plus's data processing practices. When material changes are made, 77plus will notify registered players through at least one of the following: a notice displayed prominently on the 77plus platform; a notification within the account dashboard; or direct communication to your registered mobile number or email address.
The "Last Updated" date at the top of this Policy and in the sidebar will be revised whenever this Policy is updated. Continued use of the 77plus platform following the effective date of any updated Policy constitutes acceptance of the revised terms. If you do not agree with an updated Policy, you should cease use of the Services and close your account.
For any privacy-related queries, data subject rights requests, or concerns about how 77plus handles your personal data, you may contact the 77plus Data Protection Officer through the following channels:
If you are not satisfied with 77plus's response to a privacy concern or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines — the independent regulatory authority responsible for overseeing compliance with the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through the NPC's official government channels.
77plus is committed to resolving privacy concerns promptly and fairly. We encourage you to contact us directly in the first instance so that we can address your concern before any regulatory escalation becomes necessary.
The security and privacy commitments behind every 77plus account — built for Filipino players
77plus processes personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and all NPC implementing rules. A designated Data Protection Officer oversees compliance on an ongoing basis.
Every connection between your device and 77plus is protected by 256-bit SSL encryption. Sensitive data fields including payment credentials and government ID numbers are encrypted at rest in 77plus databases.
77plus does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your data is used only to operate your account, process your transactions, and comply with Philippine regulatory requirements.
77plus responds to data subject rights requests — access, correction, erasure, portability, and objection — within 15 business days. Identity verification is required, and all requests are handled by the dedicated 77plus DPO team.
GCash and bank transaction data is processed through compliant payment gateways. 77plus's AML programme monitors transactions for suspicious activity in accordance with the Anti-Money Laundering Act, protecting the financial integrity of the platform.
77plus maintains formal data breach incident response procedures. In the event of a notifiable breach, 77plus will notify affected players and report to the NPC within the timeframes required by Philippine data privacy regulations.
77plus takes your data seriously so you can take your gaming seriously. Secure, regulated, and Filipino-first.
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